Review status
This policy is a client-supplied draft for review. The current appointment form validates locally and does not send or store requests. Operator identity, contact details, retention periods, and any live integrations must be confirmed before launch. Last updated: September 2026.
1. About BaliRabies
BaliRabies is an educational website providing information about rabies prevention, animal exposures, vaccination, post-exposure prophylaxis (PEP), rabies immunoglobulin (RIG), and related healthcare services for travelers in Bali. For the purposes of this Privacy Policy, “BaliRabies,” “we,” “us,” or “our” refers to the operator of this website. Website: BaliRabies Contact: Contact email awaiting confirmation WhatsApp: WhatsApp number awaiting confirmation
2. Information We Collect
We may collect information that you voluntarily provide when you contact us or request assistance. This may include: Name Email address WhatsApp or telephone number Country of residence Travel-related information Information about an animal bite, scratch, or other potential rabies exposure Previous rabies vaccination information Other information you choose to provide when requesting assistance Website Usage Information We may also automatically collect limited technical information when you visit our website, such as: IP address Browser type Device type Pages visited Approximate geographic location Referring website Date and time of visits General website usage and performance information This information may be collected through cookies, analytics tools, or similar technologies.
3. Health Information
If you contact us regarding a potential rabies exposure, you may choose to provide information about your bite, scratch, vaccination history, or other health-related circumstances. Please do not provide more personal or medical information than is necessary for your inquiry. Information you provide will be used only for the purpose of responding to your inquiry and assisting with your request. BaliRabies does not use information submitted through the website to make an automated medical diagnosis or treatment decision.
4. How We Use Your Information
We may use information you provide to: Respond to your questions and inquiries Provide information about rabies vaccination and treatment Assist with inquiries regarding PEP or RIG Communicate with you through WhatsApp, telephone, or email Arrange or coordinate requested healthcare services, where applicable Improve our website and educational content Understand how visitors use our website Maintain website security and prevent misuse Comply with applicable legal and regulatory requirements We will not use your information for unrelated purposes without an appropriate legal basis or your consent where required.
5. WhatsApp and Third-Party Communication Services
If you choose to contact BaliRabies through WhatsApp, your communication will also be subject to WhatsApp's own privacy policies and terms. We do not control how WhatsApp processes information on its platform. Please avoid sending unnecessary sensitive medical information through WhatsApp.
6. Cookies and Analytics
BaliRabies may use cookies and similar technologies to help the website function properly and to understand how visitors interact with the website. These technologies may be used for: Website functionality Traffic measurement Website performance Security Understanding visitor behavior Improving user experience On the production website, we use Google Analytics 4 to measure page views and general website usage. Google Analytics may use cookies and process usage information according to Google’s privacy policy. Analytics is disabled on local development and preview deployments. These services may collect information about your use of the website in accordance with their respective privacy policies. You may be able to control or disable cookies through your browser settings.
7. How We Share Information
We do not sell or rent your personal information. We may share information when reasonably necessary with: Healthcare providers involved in fulfilling a service you have requested Service providers that help us operate the website or communicate with users Website analytics and technology providers Professional advisers where necessary Government authorities or other parties when required by applicable law Where appropriate, we aim to limit information shared to what is reasonably necessary for the relevant purpose.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing requested services, maintaining appropriate records, resolving disputes, and complying with legal obligations. The length of time information is retained may depend on the nature of the information and the purpose for which it was collected.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. However, no website, online communication service, or electronic transmission can be guaranteed to be completely secure. You should therefore avoid submitting unnecessary sensitive information through online forms or messaging services.
10. International Data Transfers
Because BaliRabies may use third-party technology, communication, hosting, analytics, or other service providers, your information may be processed or stored in countries outside Indonesia. Where applicable, we will take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to: Request access to personal information we hold about you Request correction of inaccurate information Request deletion of information where legally permitted Withdraw consent where processing is based on consent Object to or request restriction of certain processing Request information about how your personal information is processed To exercise a privacy-related right, please contact us using the details below. We may need to verify your identity before processing certain requests.
12. Children's Privacy
BaliRabies is primarily intended for travelers and adults seeking information about rabies prevention and treatment. We do not knowingly collect personal information from children through the website for purposes unrelated to providing requested healthcare assistance. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation.
13. Third-Party Websites
Our website may contain links to external websites, including healthcare providers, government agencies, medical organizations, maps, booking services, or social media platforms. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or applicable legal requirements. The updated version will be published on this page together with the “Last Updated” date.